Swerl Inc. · Refunds

Refund policy

Effective date: November 13, 2026

All payments are final

All payments to Swerl Inc. are final, and we do not give refunds. This covers coaching seasons, training blocks, camps, tournament entries, college tours, team gear and AI setup work. Missed practices, early departures and changes of plan are not refunded.

Returns and exchanges (team gear)

Team gear is final sale: no returns or exchanges, including for size. Gear is ordered during limited order windows and handed out to athletes at practice. If an item is damaged or isn't what your order shows, email us within 14 days of pickup with your name and order details. Any replacement is at our discretion.

Cancelling a monthly plan

To cancel a monthly payment plan, email us. Cancelling stops future charges from the next billing date. Payments already made are not refunded. If you agreed to a fixed-length program at signup, the remaining payments for that program are still due.

Schedule changes and cancellations

Practice days, times, pools, coaches, tournaments and travel can change, be shortened or be cancelled for weather, facility, staffing, safety or other reasons. These changes don't create a right to a refund, credit, make-up session or other compensation. Missing a tournament or game, for any reason, isn't refunded either. If a credit is ever offered, it is optional, partial, non-cash and at the Director's sole discretion.

Pool fees

Pool fees are paid to Coronado Aquatics Club, a separate nonprofit, and follow its own policies.

Billing questions and disputes

For billing questions, email jessesmith@fastmail.fm. Disputes follow the process in our full terms: first in writing by certified mail to Jesse Smith, then independent mediation, then binding arbitration in San Diego County, California.

Swerl Inc. · Coronado, California · jessesmith@fastmail.fm
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